IMPACT SMS Contact Center

Expand your buiness and improve your service

With IMPACT SMS Contact Center a business is accessible 24-hours per day. Customers will always receive a reply and confirmation sms, completely automated, all through sms.  Every sms message is forwarded automatically to e-mail and mobile phones.
Generally companies are only accessible during office hours. IMPACT utilizes a short code number and unique Keywords. Our system catch all SMS messages and cell numbers and respond on your behalf – free of charge.
IMPACT allows companies to answer important customer questions more efficiently, reduce hold times for consumers, and most importantly, decrease costs.

Appointments and reminders

With IMPACT Contact Center, companies can set up a schedule for sms messages to be sent at a chosen date and time. This works fantastic for appointment reminders, target marketing, campaigns, holidays and other special dates. Companies can reduce the no-show with 60% using Smart Contact Center.

Download IMPACT brochure (PDF, english, 1.3 Mb)